At BabiesFashionStore.com, customer satisfaction is paramount to us. Our Returns Policy is designed to ensure you have a delightful shopping experience. The warranty period for our products is 30 days. If 30 days have elapsed since your purchase, we regret to inform you that we cannot offer a refund or exchange.
This warranty specifically covers products received in a defective or damaged condition. To qualify for a warranty claim, we require supporting evidence such as a video and pictures illustrating the reported issue. Kindly send an email to [email protected] with detailed information about your order.
Please note: All sales are considered final unless the product is incorrect or damaged. You have 30 days from the receipt of the product to open a claim. After this period, no refund or return claims will be accepted.
To be eligible for a return, the product must be in a re-saleable condition with all original packaging, materials, accessories, and proof of purchase. Certain items are exempt from being returned, including perishable goods, intimate or sanitary goods, hazardous materials, and flammable liquids or gases.
Additional non-returnable items include gift cards, downloadable software products, and some health and personal care items.
Partial refunds may be granted in certain situations, such as items with obvious signs of use, opened CDs, DVDs, tapes, software, video games, or items not in their original condition.
Items returned more than 30 days after delivery are not eligible for a refund.
For traceability, we recommend using trackable shipping methods such as UPS, FedEx, or USPS Priority Mail. Returns without traceable tracking numbers will not be eligible for a full or partial refund.
Upon receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund via email. If approved, the refund will be processed, and a credit will be applied to your credit card or original method of payment within 2 to 5 business days.
If you haven’t received a refund, please check your bank account, contact your credit card company, and then your bank. If issues persist, contact us at [email protected].
Only regular-priced items are refundable; sale items are non-refundable. Exchanges are only applicable for defective or damaged items.
You are responsible for paying your own shipping costs; these costs are non-refundable.
Immediate cancellations are accepted within 8 hours of purchase. For cancellations after this period, a returns process is required after the item arrives at your location if it has already been shipped out.
If you have any questions or concerns, please contact us at [email protected]. We appreciate your understanding and cooperation.
Last Updated: 6-12-23